Putting you first

Open Today

10:00 - 17:00

We aim to connect with each visitor, exceeding expectations by offering a wide selection of stores and an emotionally engaging marketing strategy that creates an exciting and memorable experience. Our motto is ‘putting the customer at the heart of all we do’ – here’s how we do it:

·                 As a team we pledge to always be welcoming and approachable.

·                 We will carry out duties with sincerity, dedicating ourselves to the satisfaction of our customers.

·                 We will aim to be resolute when challenges arise, thinking of solutions in a proactive and progressive manner.

·                 We will be solution focused, knowledgeable and progressive in our approach.

·                 We will strive to continually improve our knowledge and understanding to exceed customer expectations.

·                 We will operate in a safe and professional manner, understand the importance of being engaging and customer-focused at all times.


Here at New Mersey, we also hold community forums every quarter in order to communicate with our local customers – there is always room for improvement and this allows for a two-way discussion between the centre and its customers. 

General Opening Times


Additional opening times

New Mersey Speke Store opening times may vary. Food and leisure will be open later – please check retailer websites for further details.

Please note that some retailers may vary from these times.

Search below for the shop details or view the full list of retailers

Getting here

New Mersey
Speke Road
L24 8QB
0151 427 8972
  • Car

    New Mersey is situated on the A561 Speke Road, just 7 miles south of Liverpool city centre between Garston and Speke.  It is within easy reach of the M57, M56 and M62 motorways and close to John Lennon International Airport. 

    There are many eco-friend alternatives to driving. Please visit our Green Travel initiative page for more information.

    If you'd like to contact an individual retailer, please see our Shops and Food and Drinks pages contact information.


  • Train

    Liverpool South Parkway Interchange is the nearest train station to New Mersey. Full timetables are available at Mersey Rail or National Rail

  • Bus

    There are regular bus services between New Mersey and both Runcorn and Liverpool City Centre, with the Arriva 82, 82A and 82D offering a half-hourly service stopping on the main road immediately outside the centre.  

    For full information on bus routes and timetables click here.


Cash machines are located next to O2. 

We have nearly 1,850 free parking spaces, including bays for disabled customers and parent & child.

We are proud that our car park has been issued the Park Mark, an award given by the Police to car parks that have achieved the standards of the Safer Parking Scheme, designed to reduce crime in car parks.

Toilet facilities are located in the following stores: B&Q, McDonalds, and Pizza Hut. Baby changing facilities are located in the following stores: B&Q, McDonalds, and Pizza Hut.


We operate a safe child scheme through which, in conjunction with our stores, we aim to reunite any lost child with their parents or guardian. Please contact any store or security guard for assistance.

A number of stores within the park offer a Click & Collect service - click here for more information.

If you have lost something while visiting New Mersey then please contact one of our Security team on 0151 427 8972 or the stores you visited. Please note that proof of ownership may be requested.

Download centre map