At New Mersey, we are grateful to be a ‘WorldHost Recognised Business’. World Host is an organisation that provides businesses with high quality customer service training programmes, and we are honoured to be in association with them.
Furthermore, the North-West All Stars scheme rewards employees who perform well – the aim of which is to appreciate all the employees who put the customers first. It involves a team member photo board which is located in the centre manager’s office, and is arranged in three tiers: bronze, silver and gold.
We hope this encourages our employees to perform to their best abilities, and to promote team work and within our work group.