Liverpool Dementia Group Creates Lasting Memories

Open Today

09:00 - 20:00

Members from a local Alzheimer’s Society have been given the chance to record memories they can treasure forever through a partnership with New Mersey shopping centre. 

Ahead of Dementia Awareness Week (14th to 20th May) staff from our centre and members from Alzheimer’s Society and their carers spent an afternoon at Radio City creating and recording soundbites about their lives in Liverpool. 

Each individual had the opportunity to talk about their hobbies, relationships and working lives, and receive a CD and a calendar of their memories as a keepsake to share with family and friends.

New Mersey is one of eight shopping centres identified by our co-owner British Land to launch this project in partnership with The Bauer Academy at Radio City - a national training provider who provide innovative, bespoke training programmes delivered by media industry experts. The partnership forms part of a wider initiative to give staff the chance to become Dementia Friends.

To date, 50 staff at our centre have attended information sessions hosted by Dementia Friends - a national programme organised and run by Alzheimer's Society - which aims to provide greater understanding of the impact of living with dementia.

Neil Ashcroft, Centre Manager at New Mersey said: “With an estimated 850,000 people living with dementia in the UK, New Mersey shopping centre is committed to giving people with dementia and their carers enjoyable shopping and dining experiences. Projects like this help to educate all of us about the condition and connect with new people from the local dementia community.

“Staff within our centre management, security and services teams who have completed their Dementia Friends training wear a forget-me-not flower badge so they’re identifiable and on hand to support our shoppers with dementia, their friends, family members and carers.”

Brenda Stagg, Service Manager at Alzheimer’s Society, said: “Working with the team from New Mersey to document the memories of people affected by dementia was a wonderful experience. I know the recordings are something that they and their families will treasure for a long time.

“The project ties in well to this year's Dementia Awareness Week which is about urging people to be 'United Against Dementia'. Dementia is set to be the 21st century's biggest killer, with someone developing it every three minutes, so that’s why Alzheimer's Society is calling on people to come together to urgently find a cure, improve care, and offer help and understanding.”


General Opening Times

Bank holiday Monday

Store opening times may vary. Food and leisure will be open later – please check retailer websites for further details.

Additional opening times

Store opening times may vary. Food and leisure will be open later – please check retailer websites for further details.

Please note that some retailers may vary from these times.

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Getting here

New Mersey
Speke Road
L24 8QB
0151 427 8972
  • Car

    New Mersey is situated on the A561 Speke Road, just 7 miles south of Liverpool city centre between Garston and Speke.  It is within easy reach of the M57, M56 and M62 motorways and close to John Lennon International Airport. 

    There are many eco-friend alternatives to driving. Please visit our Green Travel initiative page for more information.

    If you'd like to contact an individual retailer, please see our Shops and Food and Drinks pages contact information.


  • Train

    Liverpool South Parkway Interchange is the nearest train station to New Mersey. Full timetables are available at Mersey Rail or National Rail

  • Bus

    There are regular bus services between New Mersey and both Runcorn and Liverpool City Centre, with the Arriva 82, 82A and 82D offering a half-hourly service stopping on the main road immediately outside the centre.  

    For full information on bus routes and timetables click here.


Cash machines are located next to O2. There is also a cash machine within Marks & Spencer.

We have nearly 1,850 free parking spaces, including bays for disabled customers and parent & child.

We are proud that our car park has been issued the Park Mark, an award given by the Police to car parks that have achieved the standards of the Safer Parking Scheme, designed to reduce crime in car parks.

Toilet facilities are located in the following stores: B&Q, McDonalds, Pizza Hut and Marks & Spencer. Baby changing facilities are located in the following stores: B&Q, McDonalds, Pizza Hut and Marks & Spencer.


We operate a safe child scheme through which, in conjunction with our stores, we aim to reunite any lost child with their parents or guardian. Please contact any store or security guard for assistance.

A number of stores within the park offer a Click & Collect service - click here for more information.

If you have lost something while visiting New Mersey then please contact one of our Security team on 0151 427 8972 or the stores you visited. Please note that proof of ownership may be requested.